• Dimensions small box: 35 x 26 x 7 cm
• Dimensions medium box: 37 x 28 x 9 cm
• Dimensions large box: 39 x 30 x 11 cm

• Color: Multicolor
• Material: Cardboard box

Shipping

Free Delivery

• Free shipping for orders over CHF 100 in Switzerland & Liechtenstein
• Under CHF 100: CHF 9.90 shipping costs

Freight Delivery (Furniture & Bulky Goods)

• Always free to curbside
• Appointment scheduling directly by the forwarding agent
• Delivery to apartment prices upon request
• Additional services (assembly, disposal, etc.) optional & subject to charge

Delivery Times

• Stock items: Shipping usually within 48 hours
• Parcel shipping: generally 2-4 working days; more detailed information can be found on the respective product page
• Freight forwarding: Delivery time is product-dependent. More detailed information can be found on the respective product page.

Shipping Partners

• Parcel: Swiss Post / DHL
• Freight forwarding: Bulky, large, or fragile items are delivered by our forwarding partner Sieber Logistics AG.

Returns & Refunds

30-Day Return Policy (CH)

• Free returns
• Merchandise must be unused & in original packaging

Free Returns

• Parcel goods: Free return label
• Freight forwarding: free pickup by appointment

Refunds

• Refund within 14 days of receipt of goods
• Refund via the originally chosen payment method

Exceptions to the right of return

• Vouchers
• Plants
• Customized orders (e.g., Orac Decor or furniture produced to customer specifications)
• Special warehouse clearouts