You can find the current delivery time directly on the respective product page.

As soon as your order has been shipped, you will receive a shipping confirmation by email. Please note that longer delivery times may occasionally occur, especially for furniture and freight forwarding deliveries.

Shipping costs are displayed transparently at checkout.

For orders over CHF 100, we offer free shipping within Switzerland and Liechtenstein. Additional costs may apply for certain furniture or special transports.

You can easily register your return by email at info@bloomingloft.ch or by phone at +41 44 592 57 17.

After a short review, we will send you the return slip and the return label by email.

Yes, returns within Switzerland are free of charge.

For smaller parcels, we will provide you with a return label. For freight deliveries, we will organise collection directly with a freight forwarder.

Should you have received a damaged or incorrect item, please contact our customer service at complaint@bloomingloft.ch.

For quick processing, we require a photo of the damage or defect, and in the case of incorrect deliveries, an additional photo of the item sticker.

We accept, among others:

• Twint
  
• Credit card
  
• PayPal
  
• PostFinance
  
• Purchase on account (POWERPAY)
  

The currently available payment methods will be displayed to you at checkout.

Changes or cancellations are only possible as long as your order has not yet been processed or shipped.

Please contact our customer service as soon as possible so that we can review your request.

Our furniture is delivered unassembled as standard.

Depending on the product, an assembly service can optionally be added. You can find information on this directly on the product page or in the checkout.

Yes, for many furniture items, we offer optional delivery directly to your home.

The available delivery options will be shown to you directly on the product page or during checkout.

Depending on the product, we offer additional services such as:

• Furniture assembly
  
• Packaging disposal
  
• Disposal of old furniture
  

These services are carried out by external partners and may be subject to a charge.

Yes, we deliver within Switzerland and to Liechtenstein.

Our customer service team will be happy to help you.

You can reach us by email at info@bloomingloft.ch or by phone at +41 44 592 57 17.

Service hours:

Monday to Friday, 9:00 AM to 6:00 PM.

Yes, vouchers can be redeemed directly at checkout.

Please note that vouchers cannot be combined with other promotions and cannot be paid out in cash.

If a single-use voucher was used for your order, the proportional voucher value of the returned item will be forfeited.

Cash payment or reissuance of the voucher is excluded.